terminos y condiciones

Responsable

Scubanana.es and BuceoIslasCanarias.com are webistes from the company Scubanana S.L.U. which operates as "SCUBANANA Dive Center".

Scubanana S.L.U.
ES-B76759356
Edificio Principal del Puerto Deportivo de Radazul, No. 4
38109 El Rosario, Santa Cruz de Tenerife, España
Tel. 0034 - 717 770 373
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
número de turismo activo: TA-4-0000021

Data Protection

In accordance with the provisions of the European regulation 679/2016 on data protection -RGPD-, we inform you that the personal data that appear in the communications that are made with SCUBANANA S.L.U. they are the responsibility of the issuer, and are used exclusively for managing the relationship with our customers and contacts in relation to the exercise of our professional activity, all under the legitimacy granted by the express consent of the interested party when offering them, and / or in basis to the execution of an explicit or implicit contract, verbal or written, of consultation or professional services. No data will be transferred to third parties except legal obligations. As regards your rights, you may access, rectify and suppress the data, limit them or even oppose their processing, among other rights, by contacting us at this same email address or by writing to SCUBANANA S.L.U. avd. Colón local 3, port of Radazul, 38, 38109 Radazul, El Rosario, Tenerife, owner of the file of clients whose ownership appears in the AEPD.

Cancellation policy

In order to book an activity in advance with date and time, it is necessary to make a minimum payment of 50% of the total reservation.
This payment can be returned in full up to one week before the reserved date.
In the case of canceling between the week before and up to 2 days before the reserved date, 50% of the payment will be refunded.
Once this period has passed, ie 2 days before the reservation, or if the client does not show up on the day of the activity, the payment will not be refunded.

In the case of accommodation, a minimum payment of 50% of the total reservation is necessary. This payment can be returned in full up to 3 weeks before the date of entry. Once this period has passed, the rest of our cancellation policy is applied: in the case of canceling between the week before and up to 2 days before the reserved date, 50% of the payment will be refunded. Once this period has passed, that is to say 2 days before the reservation, or in case of no-show the first day of the booking, the payment will not be refunded.

Cookies policy

The purpose of this cookie policy is to inform you clearly and precisely about the cookies used on the Scubanana website.

¿What are cookies?

A cookie is a small piece of text that the websites you visit send to the browser and allow the website to remember information about your visit, such as your preferred language and other options, in order to facilitate your next visit and make the site is more useful. Cookies play a very important role and contribute to a better browsing experience for the user.

different type of cookies

Depending on the entity that manages the domain from which the cookies are sent and the data obtained is processed, two types can be distinguished: own cookies and third-party cookies.

There is also a second classification according to the period of time that they remain stored in the client's browser, which may be session cookies or persistent cookies.

Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed: technical cookies, personalization cookies, analysis cookies, advertising cookies and behavioral advertising cookies.

For more information in this regard, you can consult the Guide on the use of cookies by the Spanish Agency for Data Protection.

Cookies used on this website

Next, the cookies that are being used in this portal are identified, as well as their typology and function:

The Scubanana website uses Google Analytics, a web analytics service developed by Google, which allows the measurement and analysis of navigation on web pages. In your browser you can see cookies for this service. According to the previous typology, it is our own, session and analysis cookies.

Through web analytics, information is obtained regarding the number of users accessing the web, the number of page views, the frequency and repetition of visits, their duration, the browser used, the operator providing the service, the language , the terminal you use and the city to which your IP address is assigned. Information that enables a better and more appropriate service by this portal.

To ensure anonymity, Google will convert your information into anonymous by truncating the IP address before storing it, so that Google Analytics is not used to locate or collect personally identifiable information from site visitors. Google may only send the information collected by Google Analytics to third parties when legally required to do so. In accordance with Google Analytics service provision conditions, Google will not associate your IP address with any other data retained by Google.

Acceptance of the cookies policy

Pressing the button "understood" is assumed that you accept the use of cookies.

How to modify your cookie settings

You can restrict, block or delete cookies from Scubanana or any other web page using your browser. In each browser the operation is different, the "Help" function will show you how to do it.